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Configuration of Routers, Firewalls, etc / Re: unable to connect to remote via internet
« on: 2012-12-17, 19:47:15 »Hi John,
I have run into numerous router issues over the past year.
The easiest test to try is to place the RRC on the routers DMZ. This setting is usually under security/firewall. You place the RRC's internal IP ie. 192.168.1.x (for example) as the host that is to be placed on the routers DMZ. The DMZ is simply a host that the firewall passes all traffic too. This will eliminate a lot of issues when first testing over the internet.
Let us know how you make out.
73 Lee
WW2DX
Hi Lee, the machine is in the DMZ, the SIP is correct, we even tried to change it on both side, still no luck.
It looks so easy, you have a network with a machine in the DMZ, you set up the firewall to unlock the UPD's and TCP's, you call the proper WAN address of you router and try to link to the machine with the proper port address . Looks like kids stuff, still , it does not work.
As the system works perfectly via wifi on the local network, I could understand that we made a mistake on the SIP address however if we ping this address from a remote location 50 kms away, the answer is correct. We can use any other logging tool like GOtoMeeting etc that do work ok remotely.
I am really disapointed about this. I bought it to do some remote activity from hotels with a laptop and the small USB key but may have to reconsider.
Well thank you for let me re think the whole thing :-)
Talking about IP , if you ping a valid ip , you get an answer, the question is WAS IT THE RIGHT IP? I went back to the main machine and discovered that the new IP given by ou ISP was no longer the same.
I passed the IP to F6DXE who was testing this for me from a distance of 63 kms and bingo it worked right away.
In short we have new fixed IP and forget to right it down thus having still the old address in file.
May be a new line for the manual :-) or a video on how to setup remotly.
73's
John, F5JM