Messages

1

General discussion forum / Radio fails to connect but status shows it is connected

« on: 2019-04-22, 02:00:24 »

GE all:

Using a TS480 and the remote rig.  We have two identical setups.  One of the radio sides of the remote rig seems to have just stopped.  When I check the status it shows connected and OK … see below.  When I attempt to turn on the radio side from the remote, I get the typical dull sound that indicated success, but the control side never lights up.  When I press the disconnect button in the browser, I get normal shut downs of the radio turning off.  All this is being done locally using 1 switch.  When we interchange the radio box we get success.  Any ideas.  Thanks 

I have noticed that the older radio box does have a disconnect button on the status  web page and the newer radio box does not.

Thanks
Paul /KC5CYY

Status


Name
Value P.2             ON
Connection status OK
SIP status            Connected/transfering
Last SIP error       None
RTP status            Excellent(59)
UDP cmd status    OK(45)
SIP command timeout 0
Rx Jitter buffer size 4
Rx Jitter delay 3
Dual Rx 0
Current audio packet size 20
Current audio quality 2 - Linear 16 bits 8 kHz
External IP 24.139.51.22
SIP Out port 13000
SIP In port 13000
Audio Out port 13001
Audio In port 13001
Command Out port 13002
Command In port 13002
External SIP In port 13000
External Audio In port 13001
External Cmd In port 13002
Other party 192.168.0.6
Other party(mac) 00:1e:fd:01:8a:a8
Input 1 High
Input 2 High
Output 0 Low
Output 1 Low
Output 2 Low
Dynamic DNS status OK
Ping status (watchdog) Off
DNS status OK, remoterig.com = 213.180.92.125
Active profile Default
PTT status OFF
Antenna-Switch (IP) not connected
Common network settings No
System messages No

2

Configuration, RRC 1258 / Re: Loss of LAN Eth0 configuration

« on: 2015-01-10, 18:04:19 »

I will add that we connected a laptop to the radio control device with a cross connect cable with no network success.

I ordered a replacement from HRO, and with no network changes, strapped it for a TS480, updated the bios, put in the correct IP address, adjusted the minor configuration settings.  The newly purchased unit works fine.

We were going to replace the Ethernet Chip, but it does not look like a common replacement part.  If you have the ability to send me one, I would like to salvage the original unit.  I have plenty of school projects and other remote locations to use these devices.

Thank you for trying to help resolve my issue.

Paul /KC5CYY

3

Configuration, RRC 1258 / Re: Loss of LAN Eth0 configuration

« on: 2015-01-07, 00:26:38 »

Mitch, do you have a log of my remotes stay alive or heart beat.  I think that it is set for 1x per 10 minutes.  That might be helpful on my end.  When was the last time the radio remote checked in to the server?

Thank you

Paul

4

Configuration, RRC 1258 / Re: Loss of LAN Eth0 configuration

« on: 2015-01-07, 00:23:14 »

Thank you for the reply...

Attached are the two status reported from the control head.

Again, the radio remote is set to DHCP, but I reset that to 192.168.1.228 so that it would be on my network.  The gateway and dns are 192.168.1.1

One image is in the "normal" not connected the other is while the control head was beeping.

Thank you.

Paul

5

Configuration, RRC 1258 / Re: Loss of LAN Eth0 configuration

« on: 2015-01-06, 01:03:18 »

Hello Mitch:

It was set up as a DHCP but reserved in the router, so it always received the same IP address.

Paul /KC5CYY

6

Configuration, RRC 1258 / Loss of LAN Eth0 configuration

« on: 2015-01-04, 19:15:42 »

While getting setup for the February 2015 School Club Roundup, I was testing out the remote paired units when I noticed that I was unable to connect.  I discovered that my Internet connectivity is/was fine.  What was not working was that the radio portion of the remote (SN 5054) was not getting an IP address, reponding to ping, etc.  I repowered the device and the ETH0 LEDs were not flashing and no success etc.  I reset the device and still no network access, I was unable to ping the default address and yes, I set the computer to that block.  Again I noticed that the LEDs on the Ethernet port were not flashing.

I downloaded the Microbit setup configuration.  I connected to the device via the USB connection.  I was able to see the boot load and other data, such as the default IP address.  I modified the IP address to my local network and saved the configuration.  I removed the USB cable, powered the device with a different 12 volt adapter and LAN connection, again no success.  I even went so far as to update the bios file to 2.83, again without success.  So, I have a working control head remote (that I updated while I was at it) for with a TS-480hx radio ... that I use three times a year.

Normally the remotes sit in a case waiting for events I support at the local middle school.  The only reason they were connected was so that could test out my Android phone on the remote -- what a great idea.  In fact, I got it working one day before my day trail period ended - I missed the part about com2 and kept putting the project off.

We have not had any other IP related issues here in the office where the station is located (or other significant weather issues, etc to cause other equipment failures.  I will add that it was working fine while I was testing my android with the device. 

Anyone have any ideas?

Where can I send for testing/repair?

Thanks

Paul - KC5CYY