1
General discussion forum / Re: Nano App Assistance
« on: 2015-10-29, 22:43:35 »
Hi Roland,
I ran into some issues when trying to order this license. The first time I tried to use the PayPal option but with a credit card rather than using a PayPal account. I tried three times and it would not let me complete the order unless I set up a PayPal account which I'm unwilling to do. I believe that order is #5418 in your system and is still shown as being pending. I was unable to find a way to cancel it.
Then I used the other option (BBS/Netexept/MasterCard/Visa) and managed to place the order. However at no time was I given the option of entering in the license id # found on the SIP page of the app. Your instructions on the web say to enter this ID number along with your call sign during the ordering process but I was never given that option. How to I activate this license?
I ran into some issues when trying to order this license. The first time I tried to use the PayPal option but with a credit card rather than using a PayPal account. I tried three times and it would not let me complete the order unless I set up a PayPal account which I'm unwilling to do. I believe that order is #5418 in your system and is still shown as being pending. I was unable to find a way to cancel it.
Then I used the other option (BBS/Netexept/MasterCard/Visa) and managed to place the order. However at no time was I given the option of entering in the license id # found on the SIP page of the app. Your instructions on the web say to enter this ID number along with your call sign during the ordering process but I was never given that option. How to I activate this license?