Messages

1

General discussion forum / reaction from Kenwood BeNeLux - 2nd remote head for TS-480SAT

« on: 2010-05-27, 10:11:16 »

All,

Please find enclosed KenWood BeNeLux reaction. In English/in brief: control-heads can indeed NOT be ordered separately at this time. The Kenwood BeNeLux representative has forwarded my request to the responsible person in Japan and let me know.
Will keep you all posted.

73's Christiaan PA3FUN


-------- Original Message --------
Subject:    RE: request for spare TS-480SAT control head
Date:    Wed, 26 May 2010 10:43:36 +0200
From:    Eric Severins <e.severins@kenwood.be>
To:    Christiaan J. Roselaar <c.roselaar@itsec.nl>


Geachte heer Roselaar,

 

Ik heb contact genomen met ons Europese wisselstukken-center.

Het door u gevraagde bedienpaneel is helaas niet als kit verkrijgbaar.

Ik heb voor de volledigheid diezelfde vraag ook voorgelegd aan onze product verantwoordelijke in Japan.

Zodra ik hierover meer gegevens heb zal ik u dit meedelen.

 

Met vriendelijke groeten,

Eric SEVERINS

Technical Sales Support Engineer

Kenwood Communications BeNeLux

2

General discussion forum / Kenwood Benelux

« on: 2010-05-25, 16:31:19 »

All,
Today I rang up Kenwood Benelux in The Netherlands. They forwarded my call to Kenwood Benelux Belgium, responsible for import & distribution of Ham-radio gear in the Benelux.
In brief: I pointed out the motivation for hams that are into remote-operation to have more than one control-head, and brought the remoterig-system from Microbit under their attention. Kenwood's first reaction: control-heads do not have a separate article-number and can therefore not be ordered separately.
Upon my remark on how they handle service calls from Hams with stolen, lost or damaged control-heads they said there just might be some possibility.
We agreed I would send them an e-mail explaining the whereabouts of my request and they will look into it.
After my phone call, I summarized my request in an e-mail. Will keep you all posted.
73's Christiaan PA3FUN

3

General discussion forum / 2nd remote head for TS-480SAT

« on: 2010-05-19, 12:21:35 »

Hi All,
My remoterig-hardware arrived from Sweden yesterday and I expect the TS-480SAT to get in from Martin Lynch & Sons sometime next week. Almost ready to go !
I would like to be able to invite friends to use my remote station and provide them with the hardware needed for that.
A second control unit can be easily ordered at www.remoterig.com. As I found out via Martin Lynch, the control-head for the TS-480SAT can however not be ordered as a separate part. One would need to buy a complete extra radio to get a second control head?!
Can anyone confirm this or is there some way to obtain a spare control head?
73's Christiaan PA3FUN