1
Hardware, Cabling, Installations / Ethernet port not functioning and causing port problems with computers
« on: 2011-11-01, 19:15:47 »
I am installing a TS-480 radio in our county EOC with the radio remote linked from our radio room back to the equipment room. In attempting to set up and very this system before total install I have found that I have no Ethernet connectivity to either the Remote or the Control boxes. The first computer I attempted to use ended up having an Ethernet port problem so a second computer that was working fine a few hours before in another application is not also showing Ethernet Problems. I have tried different cables including Null cables with no results.
I have attempted upgrading the firm ware however when attempting to use the USB connection I kept getting an Error Code 31 and found that I needed to upgrade these boxes via the Ethernet Port. With the Ethernet ports apparently not working I am out of ideas.
The boxes have the following serial numbers and firm ware versions:
Control box is 3477 with firm ware 2.32
Remote box is 3355 with firm ware 2.33
This set was just purchased within the last 30 days
Any assistance would be greatly appreciated as we really need to the this EOC radio system installed and functional.
73
Vern Smith KA7DCQ
Clark County, Wa. CCARES/RACES AEC/ARO
Clark County EOC Team 9 Team Leader
I have attempted upgrading the firm ware however when attempting to use the USB connection I kept getting an Error Code 31 and found that I needed to upgrade these boxes via the Ethernet Port. With the Ethernet ports apparently not working I am out of ideas.
The boxes have the following serial numbers and firm ware versions:
Control box is 3477 with firm ware 2.32
Remote box is 3355 with firm ware 2.33
This set was just purchased within the last 30 days
Any assistance would be greatly appreciated as we really need to the this EOC radio system installed and functional.
73
Vern Smith KA7DCQ
Clark County, Wa. CCARES/RACES AEC/ARO
Clark County EOC Team 9 Team Leader