Thanks, Mike. I will give that a try. I also received an email off-forum that suggested that I immediately update the firmware. My friend's boxes (and mine as well) are currently running 2.68. We both received our K3/0 devices about a month ago from Elecraft.
Also, his router does port forwarding using a technique called "virtual server." His ISP also recommended using port triggering on those ports (11000, 12000, 5060). I somewhat disagree in that port triggering should not be required, and could add additional jitter. Unfortunately, I am not a networking expert. Your thoughts?
Just an aside comment, congratulations on such a wonderful product. It has been such a blessing to do remote operation with the combination of the RemoteRig devices and the K3/0.