Sorry, Mitch for not reporting the issue clearly. I have a local PC and have attached a screenshot (1-31-local-pc) of Setup manager 1.31 working to pull Hardware, firmware, and boot data for an RRC here at my control point.
The next two are from my remote site PC which the Teamview into and use the same version of Setup manager 1.31 but get the device disconnected, the advanced features are grayed out and gives me "always default" not default like control end does. I then use the find command and I can see the three RCC units one is my radio control 1248 (1`92.168.1.170:134, one is my remote test RRC (192.168.1.169:80) I use when I go to site to test, and the 1216 on 192.168.1.130 for my Expert 1.3k amp remote control. picture 1-31-remote-find-devices-looks-correct. I can use the ip address and then browse to them just fine but Setup manager 1.31 at remote site notes as "device disconnected".
I just checked and my home PC is running Windows 10 Pro and the remote PC is running Windows 10 Home. Maybe that is the issue! I will get a PRO upgrade while up at the site for contest this weekend.
Sorry for the trouble.
Russ K5OA