Hi
your answer is still quite confusing. Do you mean you cannot browse the RC-1216 using the ddns hostname ?
can you browse it when using the ip-address instead ?
it can be many reasons for trouble when using ddns hostname
The RC-1216 has no power
Portforwarding is not working in the router, try to reset the router.
The RC-1216 has not been able to update the DDNS server, because it's not correct configured.
you can check when the ddns serer is updated at our website
http://ddns.remoterig.com/status/also look at the info page in the RC it may indicate problem with dns or ddns server connection
73 de mike