Author Topic: 1258 Will not connect via new ISP  (Read 6922 times)

focusedham

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1258 Will not connect via new ISP
« on: 2017-04-15, 18:54:37 »
Changed ISP's on the remote end (K3/0). No longer will connect to the remote. Get the beep and the yellow light flashes.
Installed firmware 2.91. Everything looks ok on the USB setup manager. The device pings with 0ms.
Have not changed any settings on the MKII Controller. Getting SIP error.

oz1rh

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Re: 1258 Will not connect via new ISP
« Reply #1 on: 2017-04-16, 13:34:29 »
Changed ISP's on the remote end (K3/0)
A K3/0 sits at the control end and the radio at the radio end, which I would call the remote end.

>Have not changed any settings on the MKII Controller
If you got a new ISP at your control site you might need to change IP settings in your control RRC-1258 box. You write that you are able to ping a device with 0ms. With 0 ms that is a local ping and if you are able to ping your control RRC-1258 box its IP settings are OK.

If you got a new ISP at your radio site it seems you have changed Sip contact(RadioRRC IP/hostname) to the new IP address i Radio settings in your RRC controller as you should. Since you published your config file with IP address and password (!) I changed those things in my controller and successfully connected my K3/0-Mini to 8.21.75.251 which I assume is your radio site. So the Remoterig and K3 setup at 8.21.75.251 works.

If your your radio site and your control site is from the same ISP that ISP might have a firewall preventing their customers to contact each other. Here in Denmark the company '3' www.3.dk has that unlikely 'feature' which is a real error. Can you ping your radio site from your control site?

73, Palle, OZ1RH.

focusedham

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Re: 1258 Will not connect via new ISP
« Reply #2 on: 2017-04-16, 17:13:59 »
It is the same IP provider. I have a message into them about the internal firewall.

Thanks

sm2o

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Re: 1258 Will not connect via new ISP
« Reply #3 on: 2017-04-18, 09:56:05 »
You may check that the new ISP is providing public IP addresses and do not use CGN.

http://www.remoterig.com/wp/?page_id=3494

73 de mike


oz1rh

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Re: 1258 Will not connect via new ISP
« Reply #4 on: 2017-04-19, 13:00:06 »
@Mike: The remote site seems to have the public IP adr 8.21.75.251 and I have tested that there is a working K3+RRC1258 at that IP adr. At the control site it does not matter if the IP address is private or public.

@focusedham W7RN/WA5LES? : Your description of the error situation is not quite clear, so I may have misunderstood it. Did you get a new ISP at at the control end or at the radio end? Which device pings with 0ms?

I can ping a radio site 8.21.75.251 here from Denmark. Since it is in your config file I assume it is your radio site. Can you ping 8.21.75.251 from your control site? If not your ISP has a problem unless of course you have a firewall at your control site blocking 8.21.75.251

73, Palle, OZ1RH.