Author Topic: Can't Connect Remotely  (Read 9884 times)

KJ4YGY

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Can't Connect Remotely
« on: 2012-07-22, 00:45:28 »
Please Help

My IC-2820 will not connect remotely. It does work fine on local network. The control is going through a Cradlepoint MBR95 with a Verizon 3g card, and the radio side is using a Linksys WRT160n. On the Radio side, the PWR light is on steady, but there is a flashing amber LED on the AUX/MIC. I read that I should disable SIP/ALG but that doesn't seem to be an option on either of my routers. Could that be the problem?

Any suggestions?

Thanks
Steve
KJ4YGY

*************************************************************************************
Info
Name   Value
Company   Microbit
Product   1258
PID   4
Version   5
HW   6
Software   2.60
Bootloader   1.9
Compiler   4.6.2
Build   Jun 18 2012 14:23:22
ROM/RAM   435604/56456
ETH-RAM   2944 (max 3kB!)
ResetSrc   0 [3]
Uptime   197
    
Serial number   4682
MAC address   00:1e:fd:01:88:ea
IP address   192.168.1.228
Netmask   255.255.255.0
Gateway   192.168.1.1
DNS   192.168.1.1
Wi-Fi network   module not present
Settings
Unit ID (Banner)   
DHCP   0
IP   192.168.1.228
Netmask   255.255.255.0
Gateway   192.168.1.1
Dns server   192.168.1.1
Extern IP/Host   
Eth-type   5
Web page user   
Web page pwd   
Program mode   9
Control panel   0
Sip password   XXXXXXXX
Sip contact   
Auto connect   0
Audio quality   2
Audio dual-rx   1
Codec out gain   255
Codec inp gain   0
Codec inp HPF Hz   3
Codec inp preamp   1
COM0 baudrate   38400
COM0 data bits   8
COM0 stop bits   1
COM0 parity   0
COM0 Program mode 3 char timeout   2
Use USB Com Port as COM0   0
COM1 mode   0
COM1 baudrate   9600
COM1 data bits   8
COM1 stop bits   1
COM1 parity   0
COM1 rts/cts   0
COM1 terminator (hex)   00
Use USB Com Port as COM1   0
COM2 mode   0
COM2 baudrate   9600
COM2 data bits   8
COM2 stop bits   1
COM2 parity   0
COM2 terminator (hex)   00
Use USB Com Port as COM2   0
UDP cmd port   12000
UDP audio port   11000
SIP port   5000
Web server port   80
Telnet server port   23
Rx jitter buffer size   4
Rx jitter delay   3
Audio packet size (ms)   20
RTP tx mode   0
Debug level   0
Disable audio tones   0
Full duplex   0
PTT-off mute delay   0
IP Type-of-Service (dec)   0
Yaesu power-on/off   0
Elecraft advanced   0
Dynamic DNS check interval   10
Dynamic DNS host name   0
Own host name   XXXXXXXX.ham-radio-op.net
Username   XXXXXXXX
Password   XXXXXXXX
Enable   0
Speed wpm [0/10-40]   0
Iambic   1
Paddle reverse   0
Weight [25-40]   30
Side tone hz [0,300-1500]   800
Side tone -db [50-0]   20
Lf delay ms [0-500]   0
Key delay ms [0-250]   0
PTT activated by Keyer   0
PTT tail delay ms [0-999]   0
Speed pot min wpm [5-99]   10
Speed pot max wpm [5-99]   40
IN0 mode   0
OUT0 mode   0
OUT0 mode   0
OUT1 mode   0
OUT1 mode   0
OUT2 mode   0
OUT2 mode   0
USB RTS as PTT   0
USB DTR as CW   0
Enable ping watchdog   0
IP address to ping   
Ping interval (seconds)   300
Startup delay (seconds)   300
Failure count to reboot   3
1: Name (SSID)   
1: Password (PSK)   
2: Name (SSID)   
2: Password (PSK)   
3: Name (SSID)   
3: Password (PSK)   
4: Name (SSID)   
4: Password (PSK)   
5: Name (SSID)   
5: Password (PSK)   
6: Name (SSID)   
6: Password (PSK)   
7: Name (SSID)   
7: Password (PSK)   
8: Name (SSID)   
8: Password (PSK)   
Status
Name   Value
Radio   ON
Connection status   Disconnected
SIP status   Idle
Last SIP error   None
RTP/UDP audio status   Disconnected
UDP cmd status   Disconnected
SIP command timeout   0
Rx Jitter buffer size   4
Rx Jitter delay   3
Dual Rx   1
SIP Out port   5000
SIP In port   5000
Audio Out port   0
Audio In port   0
Command Out port   0
Command In port   12000
External SIP In port   5000
External Audio In port   11000
External Cmd In port   12000
Other party   0.0.0.0
Input 1   High
Input 2   High
Output 0   Low
Output 1   Low
Output 2   Low
Dynamic DNS status   Error, code 4
Ping status (watchdog)   Off
DNS status   Error, failed to resolve remoterig.com!
Active profile:   Default
PTT status:   OFF

****************************************************************

Info
Name   Value
Company   Microbit
Product   1258
PID   0
Version   5
HW   6
Software   2.60
Bootloader   1.9
Compiler   4.6.2
Build   Jun 18 2012 14:23:22
ROM/RAM   435604/56456
ETH-RAM   2944 (max 3kB!)
ResetSrc   0 [3]
Uptime   254
    
Serial number   4700
MAC address   00:1e:fd:01:88:fc
IP address   192.168.0.227
Netmask   255.255.255.0
Gateway   192.168.0.1
DNS   192.168.0.1
Wi-Fi network   module not present
Settings
Unit ID (Banner)   IC-2820
DHCP   0
IP   192.168.0.227
Netmask   255.255.255.0
Gateway   192.168.0.1
Dns server   192.168.0.1
Extern IP/Host   
Eth-type   5
Web page user   
Web page pwd   
Program mode   9
Control panel   1
Sip password   XXXXXXXX
Sip contact     XXXXXXXX.ham-radio-op.net
Auto connect   1
Audio quality   2
Audio dual-rx   0
Codec out gain   255
Codec inp gain   18
Codec inp HPF Hz   3
Codec inp preamp   1
COM0 baudrate   38400
COM0 data bits   8
COM0 stop bits   1
COM0 parity   0
COM0 Program mode 3 char timeout   2
Use USB Com Port as COM0   0
COM1 mode   0
COM1 baudrate   9600
COM1 data bits   8
COM1 stop bits   1
COM1 parity   0
COM1 rts/cts   0
COM1 terminator (hex)   00
Use USB Com Port as COM1   0
COM2 mode   0
COM2 baudrate   9600
COM2 data bits   8
COM2 stop bits   1
COM2 parity   0
COM2 terminator (hex)   00
Use USB Com Port as COM2   0
UDP cmd port   12000
UDP audio port   11000
SIP port   5000
Web server port   80
Telnet server port   23
Rx jitter buffer size   16
Rx jitter delay   15
Audio packet size (ms)   20
RTP tx mode   0
Debug level   0
Disable audio tones   0
Full duplex   0
PTT-off mute delay   0
IP Type-of-Service (dec)   0
Yaesu power-on/off   0
Elecraft advanced   0
Dynamic DNS check interval   0
Dynamic DNS host name   0
Own host name   
Username   
Password   
Enable   0
Speed wpm [0/10-40]   0
Iambic   1
Paddle reverse   0
Weight [25-40]   30
Side tone hz [0,300-1500]   800
Side tone -db [50-0]   20
Lf delay ms [0-500]   0
Key delay ms [0-250]   0
PTT activated by Keyer   0
PTT tail delay ms [0-999]   0
Speed pot min wpm [5-99]   10
Speed pot max wpm [5-99]   40
IN0 mode   0
OUT0 mode   0
OUT0 mode   0
OUT1 mode   0
OUT1 mode   0
OUT2 mode   0
OUT2 mode   0
USB RTS as PTT   0
USB DTR as CW   0
Enable ping watchdog   0
IP address to ping   
Ping interval (seconds)   300
Startup delay (seconds)   300
Failure count to reboot   3
1: Name (SSID)   
1: Password (PSK)   
2: Name (SSID)   
2: Password (PSK)   
3: Name (SSID)   
3: Password (PSK)   
4: Name (SSID)   
4: Password (PSK)   
5: Name (SSID)   
5: Password (PSK)   
6: Name (SSID)   
6: Password (PSK)   
7: Name (SSID)   
7: Password (PSK)   
8: Name (SSID)   
8: Password (PSK)   
Status
Name   Value
Control panel   ON
Radio   ON
Connection status   Disconnected
SIP status   Unknown(1)
Last SIP error   SIP Error
RTP/UDP audio status   Disconnected
UDP cmd status   Disconnected
SIP command timeout   5
Rx Jitter buffer size   16
Rx Jitter delay   15
Dual Rx   0
SIP Out port   5000
SIP In port   5000
Audio Out port   0
Audio In port   0
Command Out port   0
Command In port   12000
External SIP In port   5000
External Audio In port   11000
External Cmd In port   12000
Other party   192.168.2.2
Input 0   High
Input 1   High
Input 2   High
Output 0   High
Output 1   Low
Output 2   Low
DNS status   OK, XXXXXXXX.ham-radio-op.net = 192.168.2.2
Active profile:   Default
PTT status:   OFF


dj0qn

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Re: Can't Connect Remotely
« Reply #1 on: 2012-07-22, 11:34:17 »
Steve,

Taking a quick look at this, what is quickly obvious is that your control RRC is not set to DHCP = on. In this case, you must either turn it on (recommended for the control side, anyway), or make sure that the fixed internal IP number matches the subnet of the control RRC's router.

If this is not the problem, then I would need to do some more analysis when I have some time, or else someone else can take a look at your listings.

I also need to point out that using 3G to access remotely is often "iffy". Sometimes it works, sometimes it doesn't. Seems to be a combination between the 3G network and the router used. I have experienced several cases where it would only work when another router was used.

Also, there are some settings that should be optimized for 3G use. These utilize the bandwidth better and try to compensate for latency problems. Here is a short summary from my side:

These two are important:
- audio quality to 0
- turn continuous RTP on

Play around with these 3 until you are satisfied:
- increase rx jitter buffer to min 10
- increase rx jitter delay to min 12
- audio packet size 20 or 40

Also, make sure that any serial port is turned off if not used, and that any being used are set to the minimum bps necessary to handle the serial communication. For example, use 4800 for CAT on a rig like the TS-480 and not a high speed like 57600, since the higher speed is unnecessary.

I hope this helps.

73,
Mitch DJ0QN / K7DX