Author Topic: No audio on RRC Micro  (Read 8398 times)

va3mw

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No audio on RRC Micro
« on: 2013-05-20, 14:31:01 »
I am not getting audio on a local test ...

Both the RRC micro are on the same subnet.
RRC Micro is 1.66
RRC Control is 1.72
Radio is TS480
HRD is controlling the radio - working
RTP is green
The correct audio devices are working  and I have tried both the local speakers, a USB head  and the headset plugged into the 'fob'
SIP port is 7002 (configured on both ends).  I have to use a non-standard sip port as I have VOIP phones
The bar graph is green showing that I am receiving audio
32 Bit XP

Nothing is on Mute that I can see.

Could it be that my radio control head itself is still connected to the RRC at a remote location and when I tell HRD to power up, that RRC Radio is connecting, however on the INFO screen, it does show it connected to the computer with the Micro on it.

On the INFO screen, it does say Connection Status is faulty(see below), but there is no additional information.

Name   Value
Radio   ON
Connection status   Faulty(See below)
SIP status   Connected/transfering
Last SIP error   None
RTP status   Excellent(60)
UDP cmd status   Error(0)
SIP command timeout   0
Rx Jitter buffer size   6
Rx Jitter delay   4
Dual Rx   0
Current audio packet size   20
Current audio quality   0 - alaw 8 kHz
External IP   24.244.83.115
SIP Out port   7002
SIP In port   7002
Audio Out port   11000
Audio In port   11000
Command Out port   0
Command In port   12000
External SIP In port   7002
External Audio In port   11000
External Cmd In port   12000
Other party   192.168.1.109
Input 1   High
Input 2   High
Output 0   Low
Output 1   Low
Output 2   Low
Dynamic DNS status   OK
Ping status (watchdog)   OK [0 ms]
DNS status   OK, remoterig.com = 193.202.110.185
Active profile:   Internal Testing 113
PTT status:   OFF
Antenna-Switch (IP)   not connected




roland

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Re: No audio on RRC Micro
« Reply #1 on: 2013-05-20, 17:44:52 »
Turn on Debug
Run a session
Quit
Send the file Documents\RRCMicro\mblog.txt to me

va3mw

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Re: No audio on RRC Micro
« Reply #2 on: 2013-05-20, 22:07:00 »
trace file sent

va3mw

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Re: No audio on RRC Micro
« Reply #3 on: 2013-05-22, 20:18:29 »
Roland and I spent a lot of time debugging this, however it turned out to be an install issue.

I had to uninstall and reinstall a few times and it started to work.

Mike va3mw