Hi
The default settings quality (Q) = 2, Rx-jitter buffer size (J) =4, Rx Jitter delay (D) = 3 and audio packet size (S) = 20 ms works very good for SSB, FM etc. in most installations using ex ADSL. For CW operations with the sidetone from the radio, lower latencys is preferable. If you have a good Internet connection with enough bandwidth ( up to 1 Mbit/s) .Try to lower S to 10 then 5 or even 2. If there is no dropouts J and D can also be lower down to 2 resp 1.
When using for example mobile Internet (3G) the other way can be necessary. Eg reduce bandwidth Q = 0 and maybe increase J and D if there is dropouts.
The setting do not have to be the same in both end. But the Q must be set to codecs using the same sampling rate in both ends. Ex Q=0 in one end and Q=2 in the other works fine. When I use the Control Panel via 3G, I used to set Q=0 in control end and Q=2 in radio end.
The document
http://www.remoterig.com/firmwares/datarates090529.pdf describes the theory and how the different settings affect the delays and bandwidth needs, buts its very theoretical.
Good luck, with the tests.
73 de mike/sm2o